REFUND AND RETURNS POLICY
Thank you for choosing cosmicfitwearshop.com. We are committed to ensuring that you are completely satisfied with our products. Below is a detailed description of our refund and return policy:
Return conditions
●Return period: You have 30 days from the date you received the item to return the item.
●Item condition: The returned item must be unused and in its original packaging.
●Proof of purchase: Proof of purchase, such as an order number or shopping receipt, must be provided when returning the item.
Non-returnable items
Please note that the following types of items are not eligible for the return policy:
●Opened software products
●Customized items
●Personal care items
●Gift cards
●Downloaded digital content
Return process
To initiate the return process, please follow the steps below:
1.Contact customer service: Please contact our customer service team via our email or phone with your order details and the reason for your return.
2.Get a return authorization: Upon approval, we will provide an authorization number for your return request.
3.Package the returned item: Please package the item together with the original packaging and all accessories, and ensure that the packaging is secure.

  1. Mailing the item: Mail the item to the return address we provide. Please keep the mailing receipt for tracking.
  2. Receiving and processing refunds: After receiving the returned item and inspecting it, we will process your refund within 5 to 7 business days.
    Refund methods
    ● Refund to original payment method: The refund will be made through your original payment method.
    ● Credit in-store: If applicable, we can also provide in-store credit in lieu of a refund.
    Exchange policy
    If you need to exchange the item, please state it when returning the item. All exchanges are subject to stock availability.